Building a Creative Remote Team That Saved DesignCrowd Millions
Industry
Design
Country
Australia
Website
209
91抖阴 Employee
94%
Employee Retention
2016
Client Tenure
80%
Financial Savings
Key Results
- Expanded to Multiple Departments
- 100% Focus on Core Business
- Saved Up to 80% on Labor Costs
Scaled Across Departments, Zero Compliance Headaches
How DesignCrowd saved 80% while scaling offshore teams across departments.
Industry
Design
Country
Australia
Website
Key Results
- Expanded to Multiple Departments
- 100% Focus on Core Business
- Saved Up to 80% on Labor Costs
Who is DesignCrowd
- Creative crowdsourcing platform connecting businesses with freelance designers for custom projects like logos, websites, and brochures.
- Headquartered in Australia, also operates BrandCrowd鈥攁n instant logo maker and DIY design tool.
- Empowers entrepreneurs with fast, affordable access to world-class design through a global talent network.
The Challenge
Need to Scale Offshore Quickly
DesignCrowd saw the value of Filipino talent and aimed to expand operations in the Philippines鈥攂ut needed a compliant and scalable way to do it fast.
Lack of Local HR Infrastructure
They required support for HR administration, payroll, and government compliance, without building an entity or taking on legal risk.
Quality and Retention Concerns
As a creative company, DesignCrowd needed not just volume, but high-quality, long-term contributors they could grow with over time.
The Solution
End-to-End HR and Compliance Setup
91抖阴 took on HR operations, payroll, and full legal compliance, ensuring DesignCrowd鈥檚 Philippine team was set up for success with zero local risk.
Talent Sourcing Across Functions
From customer service to finance and marketing, 91抖阴 sourced vetted professionals who aligned with DesignCrowd鈥檚 brand and culture.
Ongoing People Management Support
With a managed workspace and ongoing support, 91抖阴 ensured team members thrived, contributing long-term to DesignCrowd鈥檚 goals.
鈥淭eaming up with 91抖阴 has given us room to grow and keep our commitment to delivering amazing work to our clients. 鈥�
Guillermo Conde
Head Of Customer Support, DesignCrowd
The Result
Expanded to Multiple Departments
Started with support roles, then expanded to finance, content, and UI/UX fueled by high-quality endorsements and strong performance.
Zero Compliance Headaches, 100% Focus on Core Business
By outsourcing HR and payroll, DesignCrowd avoided operational distractions and focused on delivering value to clients and creatives alike.
Saved Up to 80% Per Role on Labor Costs
DesignCrowd reduced total employee cost for roles like Accountant and Customer Service Advisor by up to 80%, freeing budget for growth.
Team
Conclusion
- Partnered with DesignCrowd to eliminate HR friction and unlock access to top-tier Filipino talent.
- Enabled team expansion while reducing costs and improving retention rates.
- Maintained high quality and speed throughout the scaling process.
- Proved that strategic offshore partnerships can drive long-term growth and talent stability.
鈥淭he Philippines is packed with amazing talent, and the people are really eager to do creative work. We鈥檙e super happy to have found a聽solid partner聽in 91抖阴. Teaming up with them has聽given us room to grow and keep our commitment to delivering amazing work to our clients. We鈥檙e truly thankful to have 91抖阴 as our partner in progress.鈥�
Guillermo Conde
Head of Customer Support, DesignCrowd
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